Legal notice
# Legal Notice
**Last Updated: October 2026**
Welcome to **GrabNGo**.
This Legal Notice applies to your use of the GrabNGo online store and website.
## 1. Business Information
**Business/Store Name:** GrabNGo
**Country of Operation:** South Africa
**Customer Support Email:** [grabngobeautyshop@gmail.com](mailto:grabngobeautyshop@gmail.com)
**Website:** GrabNGo Shopify Store
GrabNGo sells products online to customers in South Africa. Products may be supplied and fulfilled by third-party suppliers.
## 2. Website Use
By accessing or using this website, you agree to use it lawfully and responsibly.
You must not:
* Use the website for unlawful purposes.
* Attempt to interfere with or damage the website.
* Copy or reproduce our website content without permission.
* Submit false, fraudulent, or misleading information.
* Attempt to gain unauthorized access to our systems or accounts.
## 3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.
However, minor differences may occur between product images and the actual product, including differences in colour, packaging, size, or appearance.
We reserve the right to correct errors, update information, change prices, or discontinue products when necessary.
## 4. Orders and Payments
All orders are subject to availability and acceptance.
An order is not considered accepted until payment has been successfully processed and the order has been confirmed.
We reserve the right to cancel or refuse an order where there is a pricing error, suspected fraud, product unavailability, or another legitimate reason.
All prices are displayed in **South African Rand (ZAR)** unless otherwise stated.
## 5. Shipping
GrabNGo currently offers delivery within **South Africa**.
Where applicable, standard delivery is offered as **free shipping**. Delivery times are estimates and may vary depending on the supplier, courier, destination, public holidays, weather, and other circumstances outside our control.
Customers will receive tracking information where tracking is available.
Please see our **Shipping Policy** for further information.
## 6. Returns, Refunds and Claims
Returns and refunds are handled in accordance with our **Returns & Refunds Policy** and applicable South African consumer law.
If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible at:
**[grabngobeautyshop@gmail.com](mailto:grabngobeautyshop@gmail.com)**
Please include your order number and clear photographs or other evidence where applicable.
## 7. Intellectual Property
Unless otherwise stated, the content on this website, including text, logos, graphics, photographs, designs, and other materials, belongs to GrabNGo or is used with permission.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.
## 8. Third-Party Services
GrabNGo may use third-party services such as payment providers, suppliers, courier companies, Shopify, analytics services, and other service providers to operate the store and fulfil orders.
These third parties may have their own terms and privacy policies.
## 9. Website Availability
We do not guarantee that the website will always be available, uninterrupted, or completely free from errors.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security, or other operational reasons.
## 10. Limitation of Liability
To the extent permitted by applicable law, GrabNGo will not be responsible for losses caused by circumstances outside our reasonable control, including courier delays, supplier delays, technical problems, payment-provider interruptions, or events beyond our control.
Nothing in this Legal Notice is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable South African law.
## 11. Privacy
Your personal information is handled in accordance with our **Privacy Policy**.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
## 12. Changes to This Notice
We may update this Legal Notice from time to time. Any changes will be posted on this page with an updated date.
## 13. Contact Us
If you have any questions regarding this Legal Notice, our products, orders, returns, or other matters, please contact:
**GrabNGo**
**Email:** [grabngobeautyshop@gmail.com]
contact 071 012 5679 ountry:** South Africa
By using the GrabNGo website, you acknowledge that you have read and understood this Legal Notice.